Class Schedule
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Introduction and Overview |
Handouts
- Course syllabus as of 10/04, for the latest see the Web site
whole-syllabus.php
- Your Next IT Strategy by Hagel & Brown, HBR, October 2001
- Unbundling the Corporation by Hagel & Singer, HBR, March 1999
- Where Value Lives in a Networked World by Sawhney & Parikh, HBR January 2001
- Network Externalities (Effects) by Liebowitz & Margolis from The New Palgrave's Dictionary of Economics and the Law, MacMillan, 1998
http://wwwpub.utdallas.edu/~liebowit/netpage.html
- Web and IT Hosting Facilities HBS Technology Note April 10, 2001
- Application Service Providers HBS January 8, 2001
- Selecting a Hosting Provider HBS exercise April 16, 2001
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Value in a Network Economy
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Handouts
Assignments due
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New Application Architectures
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Handouts
- Chapter 5 Constructing the e-Business Architecture and Chapter 13 Translating e-Business Strategy into Action from e-Business 2.0 by Kalakota & Robinson, Addison Wesley 2001.
- case Extricity Inc. HBS February 23, 2001
Assignments due
Handouts
- Technology: eBusiness & Internet Infrastructure Software by Berquist et. al. Goldman Sachs Equity Research, May 25, 2001 available from www.trilogy.com
- case Alibris (B) HBS June 5, 2001
- The iPremier Company (A) HBS August 24, 2001
Assignments due
Handouts
Assignments due
Handouts
- Chapters 5 and 6 of e-Business Intelligence by Bernard Liautaud, McGraw Hill 2001
- A Framework for Customer Relationship Management by Russ Winer, CMR Summer 2001
- Web Site Personalization by Willy Chiu, IBM February 2000
http://www7b.boulder.ibm.com/wsdd/library/techarticles/hvws/personalize.html
- Prisoners of the system or prisoners of our own thinking? Chapter 3 of The Fifth Discipline by Peter Senge, Doubleday 1990
- System Dynamics Modeling by John Sterman, CMR Summer 2001
Assignments due
- Presentations by teams 1, 2, 5
Handouts
- Using the Balanced Scorecard as a Strategic Management System, Kaplan & Norton, HBR, January 1996
- Presentations by teams 3, 4, 6, 7
Handouts
- What Comes After CRM? Patricia Seybold, Patricia Seybold Group, November 2001
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