EMBA 731 Telecom & E-Business Technology --

Class Schedule
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Class Schedule 

 Class 1--October 5 Fri 1 PM
  Introduction and Overview

Handouts

    • Course syllabus as of 10/04, for the latest see the Web site whole-syllabus.php
    • Your Next IT Strategy by Hagel & Brown, HBR, October 2001
    • Unbundling the Corporation by Hagel & Singer, HBR, March 1999
    • Where Value Lives in a Networked World by Sawhney & Parikh, HBR January 2001
    • Network Externalities (Effects) by Liebowitz & Margolis from The New Palgrave's Dictionary of Economics and the Law, MacMillan, 1998 http://wwwpub.utdallas.edu/~liebowit/netpage.html
    • Web and IT Hosting Facilities HBS Technology Note April 10, 2001
    • Application Service Providers HBS January 8, 2001
    • Selecting a Hosting Provider HBS exercise April 16, 2001

 Class 2--October 13 Sat 8 AM
  Value in a Network Economy

Handouts

Assignments due

 Class 3--October 19 Fri 1 PM
  New Application Architectures

Handouts

    • Chapter 5 Constructing the e-Business Architecture and Chapter 13 Translating e-Business Strategy into Action from e-Business 2.0 by Kalakota & Robinson, Addison Wesley 2001.
    • case Extricity Inc. HBS February 23, 2001

Assignments due

 Class 4--October 27 Sat 8 AM
  Wireless Applications

Handouts

    • Technology: eBusiness & Internet Infrastructure Software by Berquist et. al. Goldman Sachs Equity Research, May 25, 2001 available from www.trilogy.com
    • case Alibris (B) HBS June 5, 2001
    • The iPremier Company (A) HBS August 24, 2001

Assignments due

 Class 5--November 2 Fri 8 AM
  Risk Management

Handouts

Assignments due

 Class 6--November 10 Sat 8 AM
  Learning & Knowlege

Handouts

    • Chapters 5 and 6 of e-Business Intelligence by Bernard Liautaud, McGraw Hill 2001
    • A Framework for Customer Relationship Management by Russ Winer, CMR Summer 2001
    • Web Site Personalization by Willy Chiu, IBM February 2000 http://www7b.boulder.ibm.com/wsdd/library/techarticles/hvws/personalize.html
    • Prisoners of the system or prisoners of our own thinking? Chapter 3 of The Fifth Discipline by Peter Senge, Doubleday 1990
    • System Dynamics Modeling by John Sterman, CMR Summer 2001

Assignments due

 Class 7--November 16 Fri 8 AM
  Project Presentations I

  • Presentations by teams 1, 2, 5

Handouts

    • Using the Balanced Scorecard as a Strategic Management System, Kaplan & Norton, HBR, January 1996

 Class 8--December 1 Sat 8 AM
  Project Presentations II

  • Presentations by teams 3, 4, 6, 7

Handouts

    • What Comes After CRM? Patricia Seybold, Patricia Seybold Group, November 2001

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© 2001 by Chuck Ehrlich, all rights reserved.  Comments to webmaster.  Updated on October 06, 2001.