April 2
Today's Agenda:
Student Presentation: Rethinking
the Internet, by Team 5 (Henry M., & Jason W.)
Case Analysis: First Virtual
Holdings, Inc.
Assignments Due: Case Analysis
Lecture Topic: Creating Seamless
Online/Offline Customer Experience
Preparation for the Next Class:
Readings: Seybold, CSF 7, & 8
Case Prep: None
Oral Presentation Prep: News Brief by Team
6 (Howcrio B, Krisztina T, Marvyn T)
Other Deliverables: None
