September 23 Class Materials

Announcements

Guest Speaker: Steve Winingham 
E-commerce strategy and organizational issues faced by the US Postal Service.  

Steve supplied the following diagram.  The links are Enterprise Resource Planning (ERP), Supply Chain Management (SCM), and Customer Relationship Management (CRM).

The articles Steve mentioned are from Business Week e.biz March 22, 1999.

Lecture: Online Brokerage Trends

Project Descriptions due.

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